Legal Business Name: ENT Vaughan LLP
Brand Name: ENT CPAs
Effective Date: July 25, 2025 (Updated for SMS Compliance)
ENT CPAs has a responsibility to protect personal information regarding its clients and employees. We believe that protecting your privacy is important and have developed a privacy policy designed to meet the needs of our clients and conform to the Personal Information Protection and Electronic Documents Act (“PIPEDA”). This policy covers the collection, use and disclosure of personal information by ENT CPAs.
Personal Information
Personal information includes any factual or subjective information, recorded or not, about an identifiable individual.
This includes information in any form, such as:
- Age, name, ID numbers, income, or ethnic origin;
- Opinions, evaluations, comments, social status, or disciplinary actions; and
- Employee files, credit records, loan records, medical records, the existence of a dispute with a client, intentions (for example, to acquire goods or Services or change jobs).
Personal information does not include the name, title, business address or telephone number of an employee of an organization.
ENT CPAs collects personal information only for the following reasons:
- To provide the products or services that you have requested and maintain commercial relations with you;
- To understand your needs and recommend products and services accordingly;
- To manage our business which includes partnership and employment matters; and
- To meet legal and regulatory requirements.
We will not use your personal information for any other reason without your consent and will only share your information with third parties to assist in completing the above uses. Any third party’s use must adhere to our privacy policies or be allowed by the legislation. Examples would be an outside payroll service, an agent hired to perform a service for you, a collection agency, a law enforcement agency or emergency services.
Accountability
ENT CPAs is accountable for all personal information in its possession, including any personal information disclosed to third parties for processing or other administrative functions. ENT CPAs is accountable for the firm’s privacy policies and enforcement.
Identifying Purposes
ENT CPAs shall identify the purpose for which personal information is collected before collecting it.
Consent
ENT CPAs shall obtain consent (from clients by means of the engagement letter and from staff) for all personal information collected, used or disclosed by ENT CPAs, unless such collection or use is inappropriate, or permitted by law.
Limiting Collection
Personal information collected shall be limited to information that is necessary for the purposes identified by ENT CPAs and be collected by fair and lawful means.
Limiting Use, Disclosure, and Retention
Personal information collected by ENT CPAs shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required or permitted by law. Personal information shall be retained only as long as necessary for the fulfillment of those purposes.
Accuracy
Personal information shall be as accurate, complete, and up-to-date as is necessary to fulfill the purposes for which it is to be used. We will use my best efforts to keep your information up-to-date.
Safeguards
ENT CPAs shall safeguard your information against unauthorized access, disclosure, copying, use or modification.
Openness
ENT CPAs shall make information available, to its clients and employees, about the policies and practices that apply to the management of their information.
Individual Access
Upon request, an individual shall be informed of the existence, use and disclosure of their information, and shall be given access to it. An individual will be given reasonable access to their information and may correct any personal information if its accuracy and completeness is challenged and found to be deficient.
Challenging Compliance
An individual shall be able to challenge compliance with the above privacy principles. ENT CPAs shall investigate all complaints in a timely manner.
Redistribution Prohibited
Redistribution by way of email forwarding, reprinting or any other form of distribution of our newsletter is strictly prohibited.
SMS / Text Messaging Policy (TCR Compliant)
This section outlines the specific terms governing your consent to receive text messages from ENT CPAs (Legal Business Name: ENT Vaughan LLP).
Consent for SMS Communications:
By providing your mobile number and opting in to receive SMS communications (e.g., via a form on our website at https://entaccountants.com/contact/email/ or by other methods where explicit consent is obtained), you consent to receive text messages from ENT CPAs. Your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used to facilitate communication with you and will not be disseminated for marketing purposes.
Types of SMS Communications:
After obtaining consent, the following types of messages may be sent to you, depending on your interactions with our services:
- Customer Care: Direct client interactions, including confirming appointments and providing appointment reminders. This also covers general communications, such as responding to inquiries and offering support related to our full range of accounting, bookkeeping, and financial management services.
Message Frequency:
Message frequency varies.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from ENT CPAs by filling out a form on our website (https://entaccountants.com/contact/email/) or by other methods where explicit consent is obtained.
Opt Out Method:
You can opt out of receiving SMS messages from ENT CPAs at any time. To do so, simply reply "STOP" to any SMS message you receive. You will receive one final confirmation message, and then no further messages will be sent unless you explicitly opt back in. Alternatively, you can contact us directly at (905) 265-8400 to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP, or you can get help directly from us at (905) 265-8400.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Third party collection of information
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.
This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.
How do we safeguard your information?
We take great care in implementing and maintaining the security of the Site and your information. We employ industry standard procedures and policies to ensure the safety of the information we collect and retain, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.
Transfer of data outside the EEA
Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.
Advertisements
We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser).
You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.
Marketing
We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.
Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists.
Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.
Corporate transaction
We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.
Minors
We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us using the contact information shown below.
Updates or amendments to this Privacy Policy
We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.
How to Contact Us
If you have any general questions about the Site or the information we collect about you and how we use it, please contact us using the following details:
ENT CPAs (ENT Vaughan LLP)
70 Silton Road, Suite 9
Vaughan, ON L4L 8B9
Email: RNandan@entAccountants.com
Telephone Number: (905) 265-8400
Website: https://entaccountants.com
